Terms of Service

Welcome to LeadFlowX. These Terms of Service ("Terms") govern your access to and use of our CRM platform, website, and related services. By creating an account or using LeadFlowX, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for or using LeadFlowX, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using LeadFlowX on behalf of a company, you represent that you have authority to bind that entity to these Terms.

2. Description of Service

LeadFlowX is a B2B sales CRM platform that provides lead capture and management, built-in AI enrichment and lead scoring, email outreach sequences with reply tracking, custom-branded email and public capture, QR, and booking pages, workflow automation, and team collaboration with roles and sub-accounts. We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.

3. User Accounts

You are responsible for:

• Providing accurate registration information
• Maintaining the security of your account credentials
• All activity that occurs under your account
• Notifying us promptly of any unauthorized access

We may suspend or terminate accounts that violate these Terms or remain inactive for an extended period.

4. Acceptable Use

You agree not to:

• Use the service to send spam or violate CAN-SPAM, GDPR, or other applicable laws
• Upload malicious code, or attempt to exploit or probe our infrastructure
• Scrape, reverse-engineer, or copy the platform or its features
• Use the service to collect data about individuals without a lawful basis
• Resell access to LeadFlowX without a written agreement
• Interfere with other users' ability to use the service
• Upload logos, images, or other branding assets that you do not own or have the rights to use, or that infringe another party's trademark or copyright

5. Payment Terms

LeadFlowX offers a free plan and paid Individual and Organization plans:

• Free — core CRM and AI features to get started, including a preview of branded outreach limited to 5 custom-styled email sends per workspace. Includes a 7-day full-access trial and requires no credit card.
• Individual — $15/month, or $129/year (saving $51 versus monthly). Higher lead allowances, more connected email accounts, and unlimited branded and custom-styled email.
• Organization — $29/month, or $249/year (saving $99 versus monthly). Everything in Individual, plus team members with roles, sub-accounts, and higher limits for growing teams.

After your trial ends, you must subscribe to continue using paid features. Paid plans are billed in advance for the period you select. Fees are non-refundable except as required by law. We may change pricing with 30 days' notice; existing plans are protected at their current rate until the end of the billing cycle.

6. Intellectual Property

LeadFlowX and its original content, features, and functionality are owned by LeadFlowX and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of the data and branding assets (such as logos) you import or upload into the platform. By uploading a logo or other branding asset, you grant us a limited license to store, reproduce, and display it for the purpose of operating the service on your behalf — including showing it in the emails you send and on your public capture, QR, booking, and form pages. We grant you a limited, non-exclusive, non-transferable license to use the service for your internal business purposes during your subscription.

7. Limitation of Liability

To the maximum extent permitted by law, LeadFlowX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of your use of or inability to use the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

The service is provided "as is" without warranties of any kind, either express or implied.

8. Termination

You may cancel your subscription at any time from your account settings. We may terminate or suspend your access immediately if you violate these Terms. Upon termination, your right to use the service ceases. You can export your data for 30 days after termination; after that, data is deleted per our retention policy.

9. Advertising

LeadFlowX displays advertisements through Google AdSense and other advertising partners. By using our service, you acknowledge that:

• Advertisements may be shown on certain pages of the platform
• Google and its partners may use cookies to personalize ads based on your browsing history
• You can opt out of personalized ads through Google's Ad Settings
• We are not responsible for the content of third-party advertisements

For more information about how advertising cookies are used, see our Cookie Policy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware. You consent to the personal jurisdiction of such courts.

Contact Us

Questions about these Terms? Email us at contact@codeflowx.dev.